Sticky is (still) a good thing

The phrase “sticky website” feels like something of a throwback to me. I remember first hearing the phrase and debating it as a product objective when I worked in the search industry. At the time Ask JeevesĀ (yes, I am that old) was popular and well used but not habitually used. Search was and still is … Continue reading Sticky is (still) a good thing

The whole UX and nothing but the UX

Some recent workshop sessions and user (learner?) research with a client have made me wonder about a possible wrinkle on the smooth baize of UX thinking in the corporate world. In the wild public world of product design and delivery, we are free to design our best solution to user challenges and make it available. … Continue reading The whole UX and nothing but the UX

Learning on the web – Can it be as simple as that?

I was reminded of one of my early exchanges of views on arrival in the BBC this week. I was curious about the deliberation of the commissioning process and about the edifice that was being created under the learning banner. Coming, as I had, from the rapid fire and restless world of search, this all … Continue reading Learning on the web – Can it be as simple as that?