Consultancy

I work as a consultant and advisor to organisations and senior teams dealing with the challenges and opportunities of digital development. I focus on creating practical plans, asking the right questions to arrive at good decisions and to focus on the real challenges faced. I like to work closely with management teams, decision makers and production teams.

Specialist areas of work include:

Learning technology strategy

  • Requirements gathering and analysis
  • Technology options and vendor evaluation
  • Ecosystem evaluation and planning
  • User needs analysis and research

Product development and innovation

  • Evaluating existing systems, tools and content
  • Roadmap development for new products
  • Solution development and testing

User experience development and user research

  • Introducing and developing UX thinking
  • Experience strategy and design
  • User testing and user research

Capability planning and change management

  • Creating digital learning services and teams
  • Capability development and skills analysis
  • Mentoring leaders and teams through digital change
  • Designing and facilitating development steps

Content strategy

  • Content development planning
  • Analysis and evaluation of content portfolio
  • Content discovery and navigation
  • Editorial thinking and planning

Service vision development

  • Reviewing and evaluating industry and digital trends
  • Agreeing a product or service vision
  • Establishing principles for design and operations
  • Alignment with organisation objectives

Recent projects include:

  • Learning technology strategy and vendor selection for a major charity
  • Capability planning for a global corporate learning organisation in the pharamceutical sector
  • User experience design and development for a major UK retailer
  • Digital learning strategy for an international energy company

Please contact me to find out more about these engagements or discuss any potential projects and plans.

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