A brief reminder of something was brought home twice today. I am working with a digital business unit within a large and well established organisation. We are working on the creation and initiation of a stratgy for digital learning – for digital people and in a contemporary and sustainable manner. In a couple of meetings/interviews… Continue reading A lesson from a sojourn with a digital team
Category: Product Management
Product manager: the missing role in (digital) L&D?
I have been turning some ideas over in my mind in preparation for a session at the Learning Technologies Summer Forum in July. I am trying to order my thoughts about one point which, I think, is fundamental to the theme – the capabilities needed for a successful (digital) learning service. For reasons of luck,… Continue reading Product manager: the missing role in (digital) L&D?
Avoid The CEO Button
Stakeholders can always present problems in the design process. They have opinions. They often have clout and seniority. They rarely have real user insight, however. Treat senior stakeholders with care, the more senior they are the less they are likely to know about user context and genuine user needs. How many of us have published… Continue reading Avoid The CEO Button
Stakeholder and user…never the twain?
A couple of weeks ago, I posted (or ranted) about control and choice in learning and training. As threatened, I am returning to that theme now. On reflection, I think it was a good theme, if not the best theme to ponder. One of the reasons why training and control can feel so right is… Continue reading Stakeholder and user…never the twain?
MR Digital & Learning 