[This is an extract from an issue of my regular 10L newsletter. You can sign up for it here.] “Too much delivery and not enough design”. Anonymous learning leader This quote from a conversation over the last few months sums…
Digital learning strategy needs product strategy to be sustainable Since arriving in the learning industry more than a decade ago, I have held a strong belief that product management is one of the keys to its future. (The curious, either…
Who asks you to solve a problem defines the problem as much as the real challenge itself. This phenomenon dogs so many learning technology efforts. The framing of objectives and success by a combination of IT (and its ‘People Systems’…
Much of my time has been spent in recent months considering useful metrics for learning products and services. What are the handful of measures that tell us how our team/business/department is doing and help us decide what to do next?…
Doing familiar things differently is deeply challenging. When those activities are highly successful, or seem to be, even the idea of taking on that challenge seems foolish. Yet, this is what successful teams and organisations do. They challenge themselves through…
On Thursday 10th March at 11am (UK) we are hosting a conversation about the messy and complicated reality of managing products for learning. In the recognition that genuine Best Practice is hard to come by, we will be sharing lessons…
“You are not the user” has been a rallying cry of the user experience design profession for some time. That cry is still needed in so many areas, as decisions are taken from false consensus about what people want and…
This article about the US free COVID test website not falling over stirred memories of my time as a product owner of an LMS. It tells of a simple need shared by a large proportion of potential users. It tells…
This is a revisited post. Or, reused for a fresh context. I first wrote this as preparatory thinking exercise in advance of the Learning Technologies exhibition in 2020. I bumped into it again as part of a curated learning experience.…