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Can Learning learn from the news industry?
[Pre-opening remark: this is a long read.] I shall open with a statement of the obvious. It is incumbent upon us to seek guidance, inspiration and ideas from outside of our industries. This should not be exclusive behaviour, we all have much to learn from our immediate colleagues too. Very often, however, there are things […]
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Stakeholders beat out users in LMS implementation (of course they do)
I have been nursing this thought for some time now. I managed to spend a little time trying to add some structure to it and see if that helps me think it through more constructively. I belive it did. Now, in Web 2.0 style (yes I am a traditionalist), I thought I would share it […]
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Making VR predictable
Much of my work in the last twelve months or so has been focused on a broad definition of user experience. By this I mean the more useful and perhaps difficult definition offered by the Nieslen Norman group. It runs thus: User experience ” encompasses all aspects of the end-user’s interaction with the company, its […]
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John Lewis Partnership Client Case Study
Working with the John Lewis Partnership Partner Development team to understand the principles and benefits of good UX.
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Digital or hide! – technology hiding places in a digital world
A couple of things have given me pause in my digital convictions in the last few weeks. As a traveller on the information superhighway in the mid to late 1990s and then a journeyman of the Web 1.0 and Web 2.0 eras (I’m not sure it matters what they mean either), the notion of being […]
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An LMS for the open web? Not for me, thanks
Yes. This is another post about the LMS. A perennial feature of any learning commentators blog. I return to theme this week following a call with Don Taylor about leading a session at the Learning Technologies Summer Forum on designing good user experiences for digital learning. Something practical about good and bad practice is required. […]
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Avoid The CEO Button
Stakeholders can always present problems in the design process. They have opinions. They often have clout and seniority. They rarely have real user insight, however. Treat senior stakeholders with care, the more senior they are the less they are likely to know about user context and genuine user needs. How many of us have published […]
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Digital Literacy – teach it or speak proper?
This is another reflection on my time at Learning Technologies 2017. Much fat was chewed and I find myself with interesting matters to reflect on again. Today I find my mind orbiting the theme of digital literacy. This was a phrase I had not heard before in the conference (my lack of attention I suspect). […]
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Two speed IT for colleagues now too please
What follows is about half of a thought. I hope it is better than none. During an excellent two days at Learning Technologies this week the notion of two speed IT kept bubbling up in my mind. I am in the foothills of writing a book on the impact of digital transformation on organisations and […]
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What next for the learning technologies market – the Trello acquisition has some clues
Some time ago I posted a piece about the problems of the one stop shop. Essentially, I was aiming at the increasingly bloated, feature rich LMS and HR systems which tend to dominate the market. They are ripe for that famous digital business moment – disruption. Disruption by smaller, faster, simpler and cheaper alternatives. Not […]