Sticky is (still) a good thing

The phrase “sticky website” feels like something of a throwback to me. I remember first hearing the phrase and debating it as a product objective when I worked in the search industry. At the time Ask JeevesĀ (yes, I am that old) was popular and well used but not habitually used. Search was and still is … Continue reading Sticky is (still) a good thing

Practice but not (I suspect) perfect

During the course of the last few weeks, I have attended a few conferences and seminars, both as delegate and presenter. They have been interesting and thought provoking events. At each, I have been invited to share and consider best practice. To offer stories about how things have been done well and to consider stories … Continue reading Practice but not (I suspect) perfect