digital

Sticky is (still) a good thing

The phrase “sticky website” feels like something of a throwback to me. I remember first hearing the phrase and debating it as a product objective when I worked in the search industry. At the time Ask Jeeves (yes, I am that…

A digital echo of a missing friend

I have paused my work to record a moment of my social media day. It’s one of those moments where technology, data (or the lack of it) and commercial imperatives combine to create an unintended jarring moment. Over a desk picnic,…

Practice but not (I suspect) perfect

During the course of the last few weeks, I have attended a few conferences and seminars, both as delegate and presenter. They have been interesting and thought provoking events. At each, I have been invited to share and consider best…