Slightly warily, I am considering a series of posts on one theme. The theme is ‘making a start on digitalness’. I am wary because I have started this kind of project before and lost momentum. I am considering another attempt for this topic. In drafting this idea as one post I became lost in notes … Continue reading Making a start on digitalness – digital behaviours are simple but hard
Some recent workshop sessions and user (learner?) research with a client have made me wonder about a possible wrinkle on the smooth baize of UX thinking in the corporate world. In the wild public world of product design and delivery, we are free to design our best solution to user challenges and make it available. … Continue reading The whole UX and nothing but the UX
I was reminded of one of my early exchanges of views on arrival in the BBC this week. I was curious about the deliberation of the commissioning process and about the edifice that was being created under the learning banner. Coming, as I had, from the rapid fire and restless world of search, this all … Continue reading Learning on the web – Can it be as simple as that?
A quick thought… A few weeks ago, I posted about the head office bubble. A place where central office functionaries talk to each other about people in their organisation without talking to them. Returning form holiday and catching up with a few folks, I think there is an L&D bubble. This is a place where L&D … Continue reading A learning bubble?
A quick note to reflect on user experience – that most illusive of goals. A good user experience, that is. Bad ones are falling from the skies. When I was on the buyer side of the technology divide, a customer of the technology vendors, I was often told that the user experience of a given system … Continue reading UI is not UX
Big data is a hardy perennial of scary topics. We gaze in wonder at sophisticated organisations who have mastered the beast and stride off into the future as we peer at the mountains of our own data – or what we think are mountains of data. Over many years and many data sets I have … Continue reading Big data? Little data is tricky too.