Much of my time has been spent in recent months considering useful metrics for learning products and services. What are the handful of measures that tell us how our team/business/department is doing and help us decide what to do next? A fair share of the debate about metrics in L&D focuses on learning metrics and… Continue reading Pushing or pulling? (or share of compliance)
Roy and I held this event on the basis that best practice is all well and good, but it is rare. Very rare. Further, best practice is helpful for inspiration and guidance, yet we learn the most from the hard times – those projects and initiatives where the wheels wobble and sometimes come off altogether.… Continue reading Pragmatism and data – the way forward
This is the slide deck used in the “Data Analytics for learning – beyond learning data” event on 24/11/2021. It is made available here as a reference resource for those interested in the topic and working on similar themes.
On Wednesday 24th November at 11.00 am (UK) we’re hosting the latest in a series of open invitation conversations around themes of product management for learning and digital learning services. This time we are exploring data analytics. So often the Cinderella of learning, is it time for data analysis to join the party properly and… Continue reading Data analytics for learning – beyond learning data
This autumn has been a season of data analytics work. I realise that we are not all fans of data analysis, but I have found this to be cause for some modest celebration. It is a largely absent topic of work in learning – rarely something we chose to do whilst recognising that we should.… Continue reading Does learning analytics feel good?
This is a thinking out loud piece from my experience of the last few weeks. Like most, I have found that it is hard to know what to think yet some thoughts have emerged and lingered long enough to give some form of voice to. So, this is not a white paper or serious position.… Continue reading What comes next? Possible signals of future value
What metrics do people use to analyse webinars? Here are some ideas that struck me after co-hosting one.
The notion of a Netflix for learning has been floating about for a few years now. I have heard it both enthusiastically proposed and equally vigorously critiqued. The idea is attractive and beguiling to those who own and manage large quantities of learning content (whatever that is). Imagine an elegant and intuitive interface for your… Continue reading A Netflix of learning may be a good idea after all…
Looking for proof of ROI is unhelpful. Looking for signals of value will help more in L&D.
A couple of things have happened recently that have made me feel nostalgic for my days in the search engine industry. The first was an email from WordPress (upon which this blog is hosted). It was titled “Google Analytics is now available on WordPress.com Premium”. “I’m a premium customer” I thought. So that means me.… Continue reading Data analytics needs to become a reflex not a chore. We have lessons to learn in L&D.