The five most important questions for digital learning services
The real health of a digital learning services is about more than what we make and deliver. These five questions are critical to a clear view of your current situation and to the best next steps to ensure future fitness.
Beyond learning tech: a conversation about tools for behaviour change
What can we, as learning professionals, take from behavioural science? What kinds of tools should we use to bring behaviour change into our design objectives?
Principles for designing a useful learning service
[This is an extract from an issue of my regular 10L newsletter. You can sign up for it here.] “Too much delivery and not enough design”. Anonymous learning leader This quote from a conversation over the last few months sums up my reservations and anxiety about Learning & Development. And, by design, I mean ‘big […]
Where is the value in learning products?
Digital learning strategy needs product strategy to be sustainable Since arriving in the learning industry more than a decade ago, I have held a strong belief that product management is one of the keys to its future. (The curious, either of you, can read more of these ideas here). For much of this time, there […]
Six years in and what do I know?
By an accident of timing, the anniversary of starting my consulting business coincides with the tax year. Early April tends to inspire a little self reflection. Last year, these were the thoughts brought to mind. This past year has been spent mostly on helping organisations consider how and if to go about digital learning initiatives. […]
The four horsepeople of learning tech?
Who asks you to solve a problem defines the problem as much as the real challenge itself. This phenomenon dogs so many learning technology efforts. The framing of objectives and success by a combination of IT (and its ‘People Systems’ cousin), Finance, Procurement and PMO departments can squeeze the life out of what might be […]
Pragmatism and data – the way forward
Roy and I held this event on the basis that best practice is all well and good, but it is rare. Very rare. Further, best practice is helpful for inspiration and guidance, yet we learn the most from the hard times – those projects and initiatives where the wheels wobble and sometimes come off altogether. […]
Managing products for learning: stories from the coalface
On Thursday 10th March at 11am (UK) we are hosting a conversation about the messy and complicated reality of managing products for learning. In the recognition that genuine Best Practice is hard to come by, we will be sharing lessons learned from the challenges and barriers confronted in the real world of the work place. […]
They are not us.
“You are not the user” has been a rallying cry of the user experience design profession for some time. That cry is still needed in so many areas, as decisions are taken from false consensus about what people want and what they think. There is a strong tendency for us to believe that people are […]
The robot writers are here
“Although AI tools are becoming increasingly sophisticated, they can’t replace human writers entirely.” That last word jarred me from my coffee and news peering this morning. Human writers will not be completely replaced by machines. Nice. What will be left for us, then? Crumbs of proofing and pre-publishing edits, or the nutrition of ideas and […]