The five most important questions for digital learning services

[This is an extract from an issue of my regular 10L newsletter. You can sign up for it here.] “Too much delivery and not enough design”. Anonymous learning leader This quote from a conversation over the last few months sums…
Digital learning strategy needs product strategy to be sustainable Since arriving in the learning industry more than a decade ago, I have held a strong belief that product management is one of the keys to its future. (The curious, either…
By an accident of timing, the anniversary of starting my consulting business coincides with the tax year. Early April tends to inspire a little self reflection. Last year, these were the thoughts brought to mind. This past year has been…
Who asks you to solve a problem defines the problem as much as the real challenge itself. This phenomenon dogs so many learning technology efforts. The framing of objectives and success by a combination of IT (and its ‘People Systems’…
Roy and I held this event on the basis that best practice is all well and good, but it is rare. Very rare. Further, best practice is helpful for inspiration and guidance, yet we learn the most from the hard…
On Thursday 10th March at 11am (UK) we are hosting a conversation about the messy and complicated reality of managing products for learning. In the recognition that genuine Best Practice is hard to come by, we will be sharing lessons…
“You are not the user” has been a rallying cry of the user experience design profession for some time. That cry is still needed in so many areas, as decisions are taken from false consensus about what people want and…
“Although AI tools are becoming increasingly sophisticated, they can’t replace human writers entirely.” That last word jarred me from my coffee and news peering this morning. Human writers will not be completely replaced by machines. Nice. What will be left…