10L: Janet Webb
About Janet I am a Learning & Development Consultant, Trainer and Mentor. I help staff and businesses understand the filters that hinder high performance, whether they’re managing staff, talking to customers, giving difficult messages or delivering a presentation. I’m interested in what influences people to behave the way that they do. I prefer the idiosyncratic […]
Changing what already works (is a good idea)
Doing familiar things differently is deeply challenging. When those activities are highly successful, or seem to be, even the idea of taking on that challenge seems foolish. Yet, this is what successful teams and organisations do. They challenge themselves through a curiosity as to what will work better. Apple is a good example (I type […]
This product must be installed by a competent person
It is Sunday afternoon and I have just laid fragile claim to some masculine territory. It is a minor triumph by any standards and no triumph at all by many. However, as an office worker, who has been a keyboard warrior since work began, I will take my emotional sustenance as I can. My achievement […]
A learning bubble?
A quick thought… A few weeks ago, I posted about the head office bubble. A place where central office functionaries talk to each other about people in their organisation without talking to them. Returning form holiday and catching up with a few folks, I think there is an L&D bubble. This is a place where L&D […]
Whose training record is it anyway?
Some time ago, a friend and colleague suggested this topic. I agreed and then time overtook me and I missed the moment. A conversation yesterday jogged my memory and the theme rose again. So, thank you Karen Moran, if you still have the patience to stick with me, for what was a good idea. The […]
Bundles of training or unbundles of learning
Having started, I think this theme will require more than one post. This should be read as an introduction to the theme. Or maybe a ramble through its foothills. A little self diagnosis to start. When an idea finds me, or a way of explaining things, I tend to see it everywhere. I am not […]
Open or closed? If your content is not open it had better be valuable.
Perhaps there is something of a hippy lurking inside…I seem to have a tendency to prefer openness. I don’t mean that open is always best or that everything should always be open. That decision, as usual, would depend on many factors and an inevitable act of faith somewhere along the line. I mean that my […]
Predictability needs to be cool
I don’t think I have met anyone who wants to be predictable. All of us nurse hopes that we are special, different or, at least, noteworthy. Some of us are convinced that we are unique and our daring originality should be constantly celebrated. None of us, though, want to be ordinary. Neither do we want […]
Learning, training, control and choice.
[Warning, this post is something of a stream]. “Control is to training as choice is to learning”. This is a fair summary of how I saw the world of L&D on first entry about five or six years ago. Granted, this is an enormously simplified characterisation and I have variously agreed and disagreed with it over those […]