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10L: Nathan Nalla
About Nathan Hi, I’m Nathan Nalla, founder and director of Be The Riot, supporting organisations to create inclusive workplace culture. I was born and raised in Birmingham by a wonderful Jamaican mother. I’m now living and working in London. So, what do you do dear? Describe your work to an elderly relative. I help organisations […]
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Managing products for learning: stories from the coalface
On Thursday 10th March at 11am (UK) we are hosting a conversation about the messy and complicated reality of managing products for learning. In the recognition that genuine Best Practice is hard to come by, we will be sharing lessons learned from the challenges and barriers confronted in the real world of the work place. […]
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They are not us.
“You are not the user” has been a rallying cry of the user experience design profession for some time. That cry is still needed in so many areas, as decisions are taken from false consensus about what people want and what they think. There is a strong tendency for us to believe that people are […]
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Get the basics right first
This article about the US free COVID test website not falling over stirred memories of my time as a product owner of an LMS. It tells of a simple need shared by a large proportion of potential users. It tells of very low expectations amongst that population. History has told them it is highly likely […]
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A theory about learning technology
Here is a theory about how technologies for learning are handled in organisations. Organisations buy Technology Systems Learning teams need products to help people learn Users want tools to help them at work Admittedly, this theory needs some evidential rigour to test it and refine it. It is based on generalisations from my own experience […]
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GSK Client Case Study
Lead a team of specialists and consultants in the strategy, design, delivery and iteration of the GSK digital learning programme.
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10L: Krystyna Gadd
About Krystyna Hi I am Krystyna Gadd, founder of How to Accelerate Learning, Creator of the Learning Loop and Author of “How Not To Waste Your Money on Training”. I cannot believe I have been in the field of learning and development for over 30 years, especially considering I also had a career in engineering […]
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The robot writers are here
“Although AI tools are becoming increasingly sophisticated, they can’t replace human writers entirely.” That last word jarred me from my coffee and news peering this morning. Human writers will not be completely replaced by machines. Nice. What will be left for us, then? Crumbs of proofing and pre-publishing edits, or the nutrition of ideas and […]
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10L – Laura Overton
About Laura Laura Overton is an author, facilitator and award-winning learning analyst dedicated to uncovering and sharing effective practices in learning innovation that lead to business value. She is known for leading a 15-year global research programme to uncover and share learning strategies that lead to business success. Laura established #LearningChangemakers and is a co-founder […]
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Sharing the best experiences
Back in 1998, Joseph Pine and James Gilmore wrote an influential article in the Harvard Business Review: “Welcome To The Experience Economy“. Amongst many useful observations from their research, they stated that “We expect that experience design will become as much a businessart as product design and process design are today.” Twenty three years later, […]