Too much data

What do you think of this? The company’s smart badge is equipped with a microphone to monitor the frequency of employee conversations and how long people spend talking versus listening. Actually. What does it make you feel? It made me feel somewhat conflicted. As a fan of data (big or otherwise)  I can see the… Continue reading Too much data

FutureLearn

Developing the FutureLearn content strategy approach and applying the method to the ongoing development of the course portfolio.

Bubbles, filters, fakery and social limits

I need some help. This filter bubble idea is really eating away at me. The promise of open and direct communication with everyone or anyone at any moment gripped me with some excitement for many years. Having worked in digital advertising and in broadcasting for large portions of my professional life, I found the revolution… Continue reading Bubbles, filters, fakery and social limits

Sticky is (still) a good thing

The phrase “sticky website” feels like something of a throwback to me. I remember first hearing the phrase and debating it as a product objective when I worked in the search industry. At the time Ask Jeeves (yes, I am that old) was popular and well used but not habitually used. Search was and still is… Continue reading Sticky is (still) a good thing

The whole UX and nothing but the UX

Some recent workshop sessions and user (learner?) research with a client have made me wonder about a possible wrinkle on the smooth baize of UX thinking in the corporate world. In the wild public world of product design and delivery, we are free to design our best solution to user challenges and make it available.… Continue reading The whole UX and nothing but the UX

Learning on the web – Can it be as simple as that?

I was reminded of one of my early exchanges of views on arrival in the BBC this week. I was curious about the deliberation of the commissioning process and about the edifice that was being created under the learning banner. Coming, as I had, from the rapid fire and restless world of search, this all… Continue reading Learning on the web – Can it be as simple as that?